Team

The People Behind Your Journey

Two founders, one shared belief: that every client deserves to feel informed, cared for, and confident from the first conversation to the last.

Portrait of Patrycia Canatan

Patrycia Canatan

Patrycia brings over 20 years of experience in luxury hospitality to her role at MediTravel Concierge, where her genuine commitment to helping others is matched by a refined level of professional expertise. Her career began within New York City's most prestigious hotels before she went on to help open three luxury properties in Los Angeles, cultivating long-standing relationships across the worlds of hospitality and entertainment. Those experiences shaped her signature approach: discreet, high-touch service delivered with grace, precision, and exceptional attention to detail.

Her professional journey — from early volunteer work to leadership roles and the founding of HAUS OF NOMADS TRAVEL — reflects a rare balance of empathy, intuition, and strategic insight. Recognized as a Condé Nast Traveler Top Travel Specialist, she became known for curating culturally rich, deeply personalized journeys and today brings that same level of care and access to thoughtfully guided medical travel experiences abroad.

Clients often describe Patrycia not as a consultant, but as a trusted advocate — patient, perceptive, and deeply supportive throughout every stage of the journey. Whether coordinating complex logistics, anticipating unspoken needs, or creating moments of calm and reassurance, she is dedicated to delivering experiences defined by discretion, compassion, and lasting trust.

Portrait of Karla Madsen

Karla Madsen

Karla brings more than 15 years in the wellness and beauty industry to her role as co-founder of MediTravel Concierge Group, where she designs luxury, end-to-end medical travel experiences that prioritize safety, comfort, and dignity. She has owned and operated a successful skincare and permanent-makeup practice, led teams, and consulted for client-facing operations — experience that informs her thoughtful, hands-on approach to every client journey.

Deeply drawn to the human side of beauty and care, Karla thrives on creating nurturing, effortless experiences that help people feel renewed and confident. She believes in getting to know each client personally and tailoring every detail to their unique needs, so recovery time becomes an opportunity to rest, restore, and reconnect with self-care practices.

Her years in luxury event planning taught her how to coordinate complex schedules and logistics without losing sight of the human side of service. With a steady, attentive approach and an eye for detail, Karla builds trusting, long-term relationships by making each client feel cared for and confidently supported.

Holding an MBA and driven by a sincere desire to help others, Karla approaches every engagement with strategic insight and empathy; for her, true excellence is not just flawless planning but by design, ensuring people feel heard, supported, and cared for at every step of their journey.