Privacy Policy

MediTravel Concierge | Last Updated: May 2026

MediTravel Concierge ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Submit an inquiry or consultation request
  • Complete forms on our website
  • Contact us by email, phone, or other communication channels
  • Subscribe to updates or newsletters
  • Engage with our concierge or coordination services

The information we collect may include:

  • Name
  • Email address
  • Phone number
  • Travel preferences
  • General procedure interests
  • Other information you voluntarily provide

We do not intentionally collect or store sensitive medical records unless voluntarily shared by the client for coordination purposes.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and consultation requests
  • Coordinate concierge and travel-related services
  • Facilitate communication with third-party providers when authorized
  • Improve our website, services, and client experience
  • Send updates, confirmations, or relevant communications
  • Maintain internal records and operational support

We may also use information in aggregated or anonymized form for business analysis and service improvement.

3. Information Sharing

MediTravel Concierge does not sell, rent, or trade your personal information.

We may share information with trusted third-party partners only when necessary to provide requested services, including:

  • Clinics and medical providers
  • Accommodation partners
  • Transportation providers
  • Recovery and wellness partners
  • Technology and website service providers

Information shared is limited to what is reasonably necessary to coordinate services and support your experience.

We may also disclose information when required by law or to protect our rights, safety, or legal obligations.

4. Third-Party Providers & Websites

Our website may contain links to third-party websites or services. MediTravel Concierge is not responsible for the privacy practices, policies, or content of third-party providers or external websites.

We encourage users to review the privacy policies of any third-party services they access.

5. Data Security

We implement reasonable administrative, technical, and security measures designed to help protect personal information from unauthorized access, disclosure, misuse, or loss.

However, no method of electronic transmission or internet storage is entirely secure, and we cannot guarantee absolute security.